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Products and solutions

Phoenix platform

Business Process Management

Business Process Management

Thanks to our cloud-based platform we are able to continuously respond to our customer needs no matter which content, languages or volumes are required. Our team’s operational capabilities are augmented by advanced systems every step of the way to ensure rapid scale, on-time delivery and an exceptional customer experience.

We employ Intelligent Resource Matching to choose the right experts from our vast network and assign them to the tasks in hand, based on hyper-personalized criteria that use complex algorithms and detailed business insights to match the best suitable talent available to the content type.

Portals

Portals

Collaborative environments are the key to successful partnerships. We have designed our portals to make it easy for our customers and our growing community to engage with us anytime, anywhere and from any device, while enjoying the highest level of operational transparency, efficiency, data security and business intelligence.

Our dashboards offer valuable insights into performance trends, progress status tracking, and financial data to facilitate smart decision-making and enhanced risk balancing.

If you would like to find out more, please contact us and we will arrange a demo for you.

Integration APIs

Integration APIs

Our cloud-based platform can easily connect with all major information systems through APIs in order to streamline controlled workflows and data sharing with our customers and partners, and thus drastically reduce human intervention and turn-around times in content transformation project delivery.

If you would like to find out more, please contact us and we will arrange a meeting with our Cloud Apps solutions architect to discuss your specific needs.

Language technology

Machine translation solutions and “human-in-the-loop” editing

Machine translation solutions and “human-in-the-loop” editing

We endeavour to create the right convergence of artificial and human intelligence to deal with today’s content transformation business goals fast and at scale. For this reason, we have incorporated neural machine translation (NMT) to our workflows in order to dramatically increase our experts’ speed, quality, productivity and capacity at unprecedented performance levels to deliver content fit for purpose.

Our machine translation engine solutions are curated on the basis of best-of-breed output quality per language pair, subject matter and content type, and best practices on data privacy, security and business continuity. All our processes rigorously involve a “human-in-the-loop” approach, where our experts still have the last word and post-edit (PE) and validate the output according to our clients’ expectations.

Language Asset Management

Language Asset Management

Computer Aided Translation (CAT) tools have been the backbone of language productivity optimization for decades before machine translation technology entered the scene. Our dedicated Language Technology team manages and optimizes assets such as customer-specific and domain-specific translation memories and termbases to guarantee quality and consistency across all deliverables.